Collision Repair Workflow Software
Early-access profile designed around vehicle intake, claim documentation, repair stages, replacement vehicles and customer status updates.
Join Early AccessCollision Repair Workflow Software
Early-access profile designed around vehicle intake, claim documentation, repair stages, replacement vehicles and customer status updates.
A workflow, not another disconnected database.
The objective is to keep the operational context together: customer or case, vehicle, documents, dates, communication and responsibility for the next action.
- Collision repair
- Vehicle intake
- Damage documentation
- Repair stages
- Replacement vehicle
- Intake / request
- Collect vehicle and customer context
- Documents and evidence
- Operational stage changes
- Customer update
- Completion / settlement
What comes from the shared AssistanceCRM core
Cases & history
Structured records with status history, notes and participants.
Vehicles
Vehicle data and operational links to active work.
Documents
Templates, generated documents and attachments.
Communication
Customer updates linked to workflow events.
How Collision Repair Shops Can Improve Customer Status Updates
Reduce repeated status calls by making repair stages, responsibility and communication part of one workflow.
9 minCollision Repair Workflow: From Vehicle Intake to Delivery
A structured view of intake, damage documentation, approvals, repair stages, replacement vehicles, customer updates and final delivery.
8 minHow to Digitize Vehicle Inspection and Damage Documentation
A practical approach to capturing mileage, photos, damage zones and condition evidence during vehicle intake and return.
Tell us about your workflow
AssistanceCRM is being validated market by market. Tell us what you manage today and which workflow creates the most manual work.